Terms of service

Terms of Service

Last Updated: 16 July 2026

Welcome to My Daily Pick.

These Terms of Service govern your access to and use of our website, www.mydailypick.com, together with any related services and purchases made through our website.

By accessing our website, creating an account, or placing an order, you agree to these Terms and any other policies referenced on our website, including our:

Privacy Policy
Shipping Policy
Return & Refund Policy

If you do not agree with these Terms, please do not access or use our website.

1. Eligibility and Customer Accounts

You must be at least 18 years old, or the legal age of majority in your jurisdiction, to use our website or place an order.

When creating an account or placing an order, you agree to provide information that is accurate, current, and complete.

You are responsible for:

Keeping your account details and password confidential
Ensuring that the information associated with your account remains accurate
All activity that takes place through your account
Preventing unauthorised access to your account

Please contact us immediately at support@mydailypick.com if you believe that your account has been accessed or used without your permission.

We reserve the right to suspend, restrict, or close an account where we reasonably believe it has been used fraudulently, unlawfully, or in breach of these Terms.

2. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, prices, images, specifications, and availability displayed on our website are accurate.

However, occasional errors, omissions, or differences may occur.

Product packaging, presentation, colour, batch design, or labelling may occasionally differ from the images shown on our website due to manufacturer updates. These differences do not affect the authenticity or intended use of the product.

We reserve the right to:

Correct errors in product descriptions, pricing, or availability
Update or change product information
Withdraw products from sale
Limit the quantity of products available for purchase
Refuse or cancel an order where reasonably necessary

All products are subject to availability.

3. Pricing and Orders

All prices displayed on our website are shown in pounds sterling, GBP (£), and include VAT where applicable unless otherwise stated.

Delivery charges, where applicable, will be displayed before you complete your purchase.

Placing an order constitutes an offer to purchase products from us. Your order is not accepted until we send you confirmation that it has been accepted or dispatched.

We reserve the right to accept, decline, or cancel an order for reasons including:

A product being unavailable
Incorrect pricing or product information
Payment authorisation failure
Suspected fraud or unauthorised activity
Delivery restrictions
An error in your order or delivery details
Unusually large or repeated order quantities

If we cancel an order after payment has been taken, we will refund the relevant amount to the original payment method.

We may limit or refuse orders that appear to have been placed by resellers, distributors, or other businesses without our prior approval.

4. Payment

We accept the payment methods displayed during checkout.

By placing an order, you confirm that:

You are authorised to use the selected payment method
The payment information you provide is accurate and complete
Sufficient funds or credit are available to complete the purchase
The purchase is not fraudulent or unauthorised

Payments are processed securely by third-party payment providers.

We do not store or have direct access to your complete payment card details.

Your payment provider may carry out security or fraud-prevention checks before approving a transaction.

We are not responsible for a payment being declined by your bank, card issuer, or payment provider.

5. Shipping and Delivery

Shipping and delivery are provided in accordance with our Shipping Policy.

We currently deliver to addresses within the United Kingdom unless otherwise stated on our website.

Any estimated delivery date or timeframe is provided as guidance and is not guaranteed.

Delivery may be affected by circumstances outside our reasonable control, including:

Courier or postal delays
Severe weather
Transport disruption
Public holidays
High seasonal demand
Incorrect or incomplete delivery information
Events beyond our reasonable control

Please ensure your delivery name and address are complete and accurate before placing an order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

Risk in the goods passes to you when the products are delivered to you or to a person identified by you to receive them.

Ownership of the products passes to you once we have received payment in full and the products have been delivered.

6. Returns, Refunds and Cancellations

Our Return & Refund Policy forms part of these Terms.

In summary:

Eligible products may be returned within 30 calendar days of delivery
Products must generally be unused, unopened, sealed, and in their original packaging
Opened or used products may not be eligible for return for hygiene, safety, and product integrity reasons
This restriction does not affect your rights where products are faulty, damaged, incorrect, or not as described
Refunds are processed after returned products have been received and inspected
Orders may only be cancelled before dispatch by contacting us immediately
Delivery costs will be refunded where required by law

For complete information, please review our Return & Refund Policy.

Nothing in these Terms affects your statutory rights under UK consumer protection law.

7. Product Authenticity and Brand Disclaimer

My Daily Pick sells genuine branded products sourced from suppliers we consider reliable and trustworthy.

My Daily Pick is an independent online retailer.

Unless expressly stated, we are not affiliated with, authorised by, endorsed by, sponsored by, or officially connected to any designer, manufacturer, trademark owner, or brand represented on our website.

All third-party:

Trademarks
Brand names
Product names
Logos
Packaging designs
Images

belong to their respective owners and are used only to identify and describe the products offered for sale.

The use of third-party brand names or trademarks does not imply any partnership, endorsement, or official relationship.

8. Intellectual Property

The website and its original content, including its layout, design, written content, graphics, branding, and other materials created by or for My Daily Pick, are owned by or licensed to My Daily Pick.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

You must not, without our prior written permission:

Copy or reproduce our website content
Republish or distribute our content
Modify or create derivative works from our content
Use our content for commercial purposes
Extract or reuse substantial parts of our website
Use our branding in a way that suggests affiliation or endorsement

Third-party trademarks, product images, logos, and other intellectual property remain the property of their respective owners.

Nothing in these Terms transfers ownership of any intellectual property rights to you.

9. Prohibited Uses

You agree not to use our website or services:

For any unlawful, fraudulent, or unauthorised purpose
To violate any applicable law or regulation
To infringe intellectual property or privacy rights
To submit false or misleading information
To place fraudulent or unauthorised orders
To interfere with the security or operation of the website
To introduce viruses, malware, or harmful code
To gain unauthorised access to our systems or customer accounts
To scrape, copy, harvest, or collect website data without permission
To impersonate another person or organisation
To harass, threaten, abuse, or harm another person
To interfere with another customer’s use of the website
To use automated systems to access or overload the website
To use the website for unauthorised resale or commercial exploitation

We reserve the right to suspend, restrict, or terminate your access if you breach these Terms or misuse our website.

10. Reviews and User-Submitted Content

Where our website allows customers to submit reviews, comments, photos, or other content, you confirm that your submission:

Is accurate and based on your genuine experience
Does not contain unlawful, abusive, threatening, or misleading material
Does not infringe another person’s privacy or intellectual property rights
Does not contain viruses, harmful code, or unsolicited advertising
Does not impersonate another person

You retain ownership of content you submit.

However, by submitting content to us, you grant My Daily Pick a non-exclusive, worldwide, royalty-free licence to use, reproduce, display, edit, and publish that content for operating and promoting our business.

We reserve the right to remove or refuse any content that breaches these Terms or is otherwise inappropriate.

11. Third-Party Services and Links

Our website may include links to third-party websites, platforms, applications, payment services, or delivery providers.

These third-party services are operated independently from My Daily Pick.

We are not responsible for:

Third-party website content
Availability of third-party services
Privacy or security practices of third parties
Products or services offered by third parties
Losses caused by your use of external websites

You should review the terms and privacy policies of third-party services before using them or providing personal information.

12. Website Availability

We aim to keep our website available, secure, and functional.

However, we do not guarantee that the website will always be:

Available without interruption
Free from errors or technical problems
Free from viruses or harmful components
Compatible with every device or browser
Completely secure

We may suspend, withdraw, restrict, update, or change any part of the website without notice where reasonably necessary for:

Maintenance
Security
Technical improvements
Business changes
Legal or regulatory compliance

13. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

Death or personal injury caused by negligence
Fraud or fraudulent misrepresentation
Breach of rights that cannot legally be excluded
Any other liability that cannot be excluded under applicable law

Subject to the above and to the fullest extent permitted by law:

Our website is provided on an “as available” and “as is” basis
We do not guarantee uninterrupted or error-free access
We are not responsible for indirect or unforeseeable losses
We are not responsible for business losses where you purchase as a consumer
Our total liability relating to an individual order will not exceed the total amount paid for that order

We are not responsible for losses caused by events beyond our reasonable control.

These limitations do not affect your statutory consumer rights.

14. Indemnification

To the extent permitted by law, you agree to compensate and hold harmless My Daily Pick and its directors, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, or reasonable costs arising from:

Your serious or intentional breach of these Terms
Your unlawful or fraudulent use of the website
Your violation of another person’s rights
Unauthorised or fraudulent activity carried out through your account
Content you submit that breaches these Terms or applicable law

This section does not limit any rights or protections available to consumers under applicable law.

15. Privacy and Personal Information

Our collection and use of personal information are governed by our Privacy Policy.

By using our website, you acknowledge that your personal information may be processed as described in that policy.

Please review our Privacy Policy for information about:

What personal information we collect
How we use and share it
How long we retain it
Your rights under UK data protection law
How to contact us regarding your information

16. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of England and Wales.

If you are a consumer living in another part of the United Kingdom, you may also have the right to bring legal proceedings in the courts of the country where you live.

Nothing in these Terms limits any mandatory consumer rights available to you under applicable law.

17. Changes to These Terms

We may update these Terms from time to time to reflect changes in:

Applicable laws or regulations
Our products or services
Website functionality
Payment or delivery services
Our business operations

Any changes will be published on this page with an updated “Last Updated” date.

Changes will apply from the date they are published unless otherwise stated.

Your continued use of the website after updated Terms have been published means that the updated Terms will apply to your future use of the website and future purchases.

18. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be treated as removed or limited only to the extent necessary.

The remaining provisions will continue to remain valid and enforceable.